Where are you located?

Central Animal Hospital is located at 104 Tranquille Road in Kamloops, B.C. Our hospital is on the North shore right across the Overlander Bridge and just past Big O Tire and A&B Car Sales.

 

What are your office hours?

We are open Monday through Friday from 7:30 am to 5:00pm.  Saturdays we open at 8:00am and close at 5:00pm and Sundays we are open 1o am to 4pm. Our phones are not answered until 8:00am Monday-Saturday and answered 10am-4pm Sundays.

 

What is included with in my exam fee?

After the physical exam is done extras such as nail trimming, anal gland expression and ear cleanings can be done for you at no additional cost.

 

Who can I call if I have an after hours emergency?

Call our regular number (250-376-7208) and an answering service will contact the doctor who is on call.  Your call will be returned by the attending veterinarian as soon as possible.

 

When should I vaccinate my puppy?

We recommend vaccinating puppies for the first time at 8 weeks of age.  This core vaccine needs to be boosted twice, at 12 weeks and again at 16 weeks.  At the 12 week vaccine appointment a decision can be made whether or not to vaccinate against bordetella, commonly known as kennel cough.  Your doctor will help you understand why this may be needed.  At the 16 week vaccine appointment we recommend vaccinating against rabies.

 

How often should I vaccinate my dog?

Our recommendation is that your dog should have a booster vaccine once a year.  Rabies vaccines only need to be boosted once every three years after the initial first year booster.  We include a full physical exam at the time of the yearly vaccination which is  very important for your  pets overall well being.

 

When should I vaccinate my kitten?

We recommend vaccinating kittens at 8 weeks of age and having that vaccine boosted a month later at 12 weeks of age.  At the time of the booster vaccine we recommend all kittens that are going to be outside at all have a rabies vaccine.

 

How often should I vaccinate my cat?

Our recommendation is that your cat should have a booster vaccine once a year. Rabies vaccines only need to be boosted once every three years after the initial first year booster.  We include a full physical exam at the time of the yearly vaccination which is very important for your pets overall well being.

 

When should I spay or neuter my pet?
We recommend spaying and neutering for both dogs and cats at 5-6 months of age.

 

I think my pet is overweight, what should I do?

In general most overweight pets are simply getting too many calories and not enough exercise.  It may be as simple as switching yours pets diet to a lower calorie one such as R/D or Satiety.  Quite often eliminating “people food” or extra treats may be enough.

There are many different diets and tools available to help you with the challenges of taking weight off your pet. Central Animal Hospital offers Weight Management counselling – one-on-one programs tailored for your dog or cat with our in-house dietary technician.

 

My cat has started urinating outside his litter pan, what should I do?

There are many reasons why your pet may be doing this. The first thing we would recommend is that we see your cat for an exam and possibly a urinalysis in order to rule out any medical conditions that may be the cause.  If the doctor determines that the probable cause is behavioural then there are a few things you can do to try to correct the problem.

If you have recently moved the litter pan to a different location, try moving it back to the old spot.  If you have switched to a different brand of litter you could go back to the old brand to see if that helps.  Even a new litter pan may be a contributing factor.  It is no one’s favorite job but the pan should be cleaned at least once a day.

Sometimes changes in the household environment such as the arrival of a new baby or another pet can trigger the inappropriate behaviour.  There are some synthetic pheromones available that may help calm your cat if that is the case.  Finding the solution can be tough so if none of these tips help, consult with the doctor who examined your cat to see if there are other options.

 

My dog keeps rubbing his hind end on the grass or carpet, why does he do this?

The most common reason for this behaviour is that he is bothered by his anal glands.  Dogs and cats have small glands on both sides of their rectum that secrete a scent when they have a bowel movement.  Sometimes they do not empty properly and this can be irritating for them.  They can even become infected and burst so if you see your dog doing this we should see him to manually express the glands.  Constant licking in that area can also be an indication of the same problem.  Although it is a less common reason for this behaviour the irritation your dog is seeking relief from may also be worms.

 

I have a new puppy and he’s tearing up my house – do you have any advice?

Our doctors can offer counselling and lifestyle advice on how to train your new puppy and help him or her adjust to new surroundings.  Be sure to have a list of questions for the doctor when you have booked your appointment.

 

I think my pet might be sick, but I’m not sure. Should I have someone examine him?

It’s always best to bring your pet in for an exam if you think they are ill.  It is very helpful if you can  keep a journal of any signs or symptoms you may have noticed.

 

My cat seems perfectly healthy in every way except that once in a while after eating he vomits the meal up. Should I be worried?

There are many reasons why your cat may be doing this. These reasons range from food allergies, to constipation, to your cat having ingested a toy or other small object, among other things. It is a good idea to have your cat examined so the doctor can help figure out why this is happening and what can be done about it.

Sometimes vomitting after eating can be an indication of hairballs. Cats tend to groom themselves a lot and as a result they swallow a lot of hair. This can accumulate in the stomach and gather together into what is commonly called a hairball. Sometimes the hairball can be vomited up along with food but hairballs are actually “foreign bodies” and can cause more problems than just occasionally vomiting.

There are a few products on the market that help cats pass the hair naturally through the intestinal tract before it is able to form into a hairball. These products come both as a tasty gel or chewable tablets. If your cat is prone to hairballs we recommend treating regularly in order to avoid more serious problems.

 

My cat is going to the litterbox a lot and nothing is coming out. What should I do?

This can be a serious problem. It could mean that your cat has a urinary tract infection or is blocked which means it can’t urinate. It may also be an indication that your cat is constipated meaning it can’t have a bowel movement. Occasionally it may be an indication of diarrhea as well. The most serious of these is the possibility that your cat can’t urinate. Most cats that are blocked are very uncomfortable and will lick at their genital area and vocalize a lot. If this problem is left untreated it can eventually lead to death and so you should call us as soon as possible.

If your cat is urinating OK but is unable to have a bowel movement it is still serious but is not necessarily an emergency. In either case it is important that the cause of his frequent trips to the litterbox is determined so that treatment can begin.

 

What’s the best way to ensure my pet stays healthy?

Central Animal Hospital is a big believer in preventative medicine. That means annual checkups to determine your pets’ baseline health and to make sure there aren’t any conditions or illnesses that may be present. We will help remind you of your appointments and vaccination schedule so you can be sure to keep your four-legged family member in tip-top condition for a long and healthy life.

 

What can I do about my dog’s bad breath?

The first thing is to determine why your pet has bad breath.  The most common reason is periodontal disease.  Some medical conditions or even mouth tumours can cause a foul odor as well.  It is not uncommon for sticks or bones to get caught in the teeth which can also lead to bad breath.   If it is determined that the reason for the bad breath is indeed a problem with your pets  teeth, a thorough cleaning can definitely help.  See our Dental section for more information.

 

Does Central Animal Hospital offer kennel services?

Central Animal Hospital is pleased to offer a boarding program that allows our clients peace of mind when they go out of town. Especially if your pet requires special monitoring or medications, or is he or she is fit and healthy, our clients know their animals will get the best care, thanks to our highly trained staff.